Effective Date: [01-01-2025]
Last Updated: [10-10-2026]

Sri Rishik Riyan Solutions Pvt. Ltd. (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, communicate with us, submit an enquiry, use our services, or interact with websites, products, platforms, and services operated by us or our associated brands.

By accessing or using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About This Privacy Policy

Sri Rishik Riyan Solutions Pvt. Ltd. operates and develops businesses, products, services, digital platforms, and brands across multiple sectors.

Our business portfolio may include:

SRR Solutions — AI, Technology & Digital Solutions
Kraftnex — AI, Procurement & Marketplace
RVR Spatia — Architecture, Construction & Interiors
Posham Kitchen — Food & Consumer Services

This Privacy Policy applies to personal information collected through our corporate website and, where applicable, through websites, forms, applications, platforms, campaigns, and digital services operated by the Company.

Individual brands or platforms may maintain additional privacy policies where their services require specific data collection or processing practices. Where applicable, those policies will take precedence for the relevant service.

2. Information We Collect

We may collect information that you voluntarily provide to us, information automatically collected when you use our website, and information received from legitimate third-party sources.

2.1 Information You Provide

Depending on how you interact with us, we may collect:

Full name
Email address
Mobile or telephone number
Company or organization name
Job title or designation
Business requirements
Project requirements
Service preferences
Enquiry details
Communication preferences
Information provided through contact forms
Information provided during consultations
Information provided through emails, WhatsApp, phone calls, or other communications
Any other information you voluntarily provide

Please do not submit sensitive personal information unless it is specifically requested and necessary for the relevant service.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Approximate geographic information
Website pages visited
Date and time of access
Referring website
Interaction and navigation information
Device and connection information
Cookies and similar technologies

This information may be used to understand website usage, improve performance, maintain security, and enhance user experience.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies.

Cookies may be used to:

Keep the website functioning properly
Remember preferences
Understand visitor behaviour
Measure website performance
Improve user experience
Analyze marketing campaigns
Support advertising and remarketing activities, where applicable
Detect security issues and prevent abuse

You may be able to control or disable cookies through your browser settings.

Disabling certain cookies may affect the functionality of some parts of the website.

5. How We Use Your Information

We may use collected information for legitimate business and operational purposes, including:

Communication

Responding to enquiries
Providing requested information
Scheduling consultations or meetings
Communicating regarding services or projects
Providing customer support

Service Delivery

Understanding your requirements
Preparing proposals or quotations
Delivering requested services
Managing projects and business relationships
Processing transactions where applicable

Website & Business Improvement

Improving our website
Improving products and services
Understanding customer needs
Conducting analytics and research
Developing new products, platforms, and services

Marketing

Where legally permitted and where appropriate consent has been obtained, we may use information to:

Send service-related communications
Share company updates
Send newsletters
Provide promotional information
Conduct digital marketing campaigns
Measure marketing effectiveness

You may opt out of promotional communications at any time.

6. Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following grounds:

Your consent
Performance of a contract or steps necessary to enter into a contract
Compliance with applicable legal or regulatory obligations
Legitimate business interests
Protection of our rights, systems, property, and users
Other lawful grounds permitted under applicable law

Where processing is based on consent, you may withdraw your consent subject to applicable legal and contractual limitations.

7. Sharing of Information

We do not sell your personal information as a business practice.

We may share information with trusted third parties where reasonably necessary to operate our business, provide services, or comply with legal requirements.

These may include:

Technology and hosting providers
Cloud service providers
CRM and customer management platforms
Communication providers
Payment service providers
Analytics providers
Marketing and advertising platforms
Website and software service providers
Professional advisors
Legal, accounting, and compliance service providers
Contractors and service partners
Government authorities and regulatory bodies where legally required

Third parties may process information only for the purposes for which they are engaged or as otherwise permitted by applicable law.

8. Payment Information

Where payments are made through our websites or platforms, payments may be processed by third-party payment service providers.

We generally do not store complete payment card information on our own servers unless specifically required and lawfully permitted.

Payment information may be collected and processed directly by the relevant payment service provider in accordance with its own privacy policy and terms.

We recommend reviewing the privacy and security policies of the payment provider before completing a transaction.

9. Information Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Depending on the nature of the information and service, security measures may include:

Access controls
Authentication mechanisms
Secure hosting
Encryption where appropriate
Network and application security
Regular monitoring
Backup and recovery procedures
Restricted employee and contractor access

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

Providing requested services
Maintaining business records
Fulfilling contractual obligations
Complying with legal and regulatory requirements
Resolving disputes
Preventing fraud or misuse
Enforcing agreements
Protecting our legal rights

Retention periods may vary depending on the nature of the information and applicable legal requirements.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it where reasonably practicable.

11. Your Rights

Subject to applicable law, you may have rights relating to your personal information, which may include:

Requesting access to personal information we hold about you
Requesting correction of inaccurate or incomplete information
Requesting deletion where legally permissible
Withdrawing consent where processing is based on consent
Requesting information about how your data is processed
Opting out of certain marketing communications
Raising a complaint regarding privacy or data processing

Certain rights may be subject to legal, contractual, or regulatory limitations.

To exercise an applicable privacy right, contact us using the details provided below.

12. Marketing Communications

We may send business or marketing communications where permitted by applicable law.

You may choose to stop receiving promotional communications by:

Using the unsubscribe option in an email, where available
Contacting us directly
Following the relevant opt-out instructions provided in the communication

Even if you opt out of marketing communications, we may continue to send essential service, transactional, security, or administrative communications where necessary.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment providers, social media platforms, or other services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

You should review the privacy policy of each third-party service before providing personal information.

14. Children’s Privacy

Our corporate website is not intended to knowingly collect personal information from children where such collection is restricted by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps where required.

Individual brands or services intended for specific age groups may have additional privacy requirements and policies.

15. International Data Processing

Depending on the technology providers, hosting infrastructure, business partners, or services used by the Company, personal information may be processed or stored in locations outside your state or country.

Where required by applicable law, we will take appropriate measures relating to such transfers and processing.

16. Business Transfers

If the Company undergoes a merger, acquisition, restructuring, sale of assets, financing, or other corporate transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Any successor organization will be expected to handle personal information in accordance with applicable legal requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

Changes in our services
Changes in technology
Changes in business operations
Changes in legal or regulatory requirements
Changes in our data processing practices

When we make changes, we may update the “Last Updated” date shown at the top of this page.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

Sri Rishik Riyan Solutions Pvt. Ltd.

Email: connect@sririshikriyansolutions.com

Website: sririshikriyansolutions.com

Registered Office:
No.2-100/141, TirumalaRes, Nagole, Tattiannaram, Gsi(Sr)

Phone:
9963777110

19. Privacy Complaints

If you have a concern regarding the processing of your personal information, we encourage you to contact us first so that we can review and address the matter.

Where applicable, you may also have the right to approach the relevant regulatory or statutory authority under applicable data protection and privacy laws.

20. Consent

By using our website and voluntarily providing personal information, you acknowledge that you have read this Privacy Policy.

Where consent is legally required for a particular activity, we will seek such consent through an appropriate mechanism.

Sri Rishik Riyan Solutions Pvt. Ltd.

AI • Design • Technology • Marketing