Effective Date: [01-01-2025]
Last Updated: [10-10-2026]

Welcome to the website and digital services operated by Sri Rishik Riyan Solutions Pvt. Ltd. (“Company”, “we”, “us”, or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of our websites, digital platforms, products, services, applications, content, and other offerings operated by the Company and, where applicable, its associated brands.

By accessing our website, submitting an enquiry, purchasing a product or service, creating an account, or otherwise using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the applicable website, platform, product, or service.

1. About the Company

Sri Rishik Riyan Solutions Pvt. Ltd. is a diversified company operating and developing businesses across technology, artificial intelligence, digital solutions, design, architecture, construction, interiors, procurement, education, food, and consumer services.

Our business portfolio may include:

SRR Solutions

AI, technology, software, digital transformation, websites, applications, automation, UI/UX, and digital growth solutions.

Kraftnex

AI-enabled procurement, construction and interior products, supplier discovery, marketplace, BOQ, and project procurement solutions.

RVR Spatia

Architecture, construction, interior design, space planning, visualization, and related project services.

Posham Kitchen

Food, meals, subscriptions, and other applicable consumer food services.

Each brand may have additional terms applicable to its specific products or services.

2. Acceptance of Terms

By using our website or services, you confirm that:

  • You have read these Terms;

  • You understand these Terms;

  • You agree to comply with them;

  • You are legally capable of entering into a binding agreement under applicable law; and

  • The information you provide to us is accurate and complete.

If you are using our services on behalf of a company, organization, or other entity, you confirm that you have the authority to bind that entity to these Terms.

3. Scope of Services

The Company may provide or facilitate various products and services, including:

  • AI solutions

  • AI agents

  • Software development

  • Website development

  • Mobile applications

  • UI/UX design

  • Digital marketing

  • SEO and performance marketing

  • Business automation

  • Technology consulting

  • Architecture

  • Interior design

  • Construction-related services

  • Procurement solutions

  • Physical products and materials

  • Food and meal services

  • Education and digital learning

  • Other products and services introduced by the Company from time to time

The exact scope, pricing, deliverables, timelines, and responsibilities may be specified in a separate quotation, proposal, purchase order, statement of work, service agreement, subscription plan, or other applicable document.

Where such a document exists, its specific terms may take precedence over these general Terms to the extent of any conflict.

4. Website Use

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent activities;

  • Attempt unauthorized access to our systems;

  • Introduce malicious software or code;

  • Interfere with website functionality;

  • Copy or reproduce website content without permission;

  • Scrape or systematically collect information without authorization;

  • Impersonate another person or organization;

  • Use our website to distribute unlawful or harmful content;

  • Attempt to bypass security mechanisms;

  • Use our services to violate applicable laws or regulations.

We reserve the right to restrict or terminate access where we reasonably believe that these Terms have been violated.

5. Accounts and User Information

Certain services or platforms may require users to create an account.

You are responsible for:

  • Providing accurate information;

  • Maintaining the confidentiality of your credentials;

  • Keeping account information updated;

  • Preventing unauthorized access to your account;

  • Not sharing credentials where prohibited.

You should notify us promptly if you suspect unauthorized access or misuse of your account.

We may suspend or restrict an account where reasonably necessary for security, fraud prevention, legal compliance, or violation of these Terms.

6. Enquiries and Consultations

When you submit an enquiry through our website, contact form, WhatsApp, email, phone, or other communication channel, you agree to provide accurate information.

Submitting an enquiry does not automatically create a contractual relationship.

A formal engagement may arise only after applicable commercial terms are agreed and confirmed through an appropriate proposal, quotation, purchase order, service agreement, or other written confirmation.

7. Pricing and Quotations

Prices may vary depending on:

  • Scope of work

  • Product specifications

  • Quantity

  • Customization

  • Materials

  • Project requirements

  • Location

  • Taxes

  • Shipping or delivery costs

  • Third-party costs

  • Changes requested by the customer

Quotations may have a defined validity period.

Unless otherwise stated, a quotation does not constitute an unconditional commitment to provide the service or product at the quoted price indefinitely.

Prices may be revised before order confirmation where permitted by applicable law and the applicable commercial terms.

8. Orders and Purchases

For physical products and other purchasable goods, an order may be considered confirmed only after the applicable confirmation process has been completed.

Depending on the business or platform, confirmation may require:

  • Successful payment;

  • Order confirmation;

  • Supplier acceptance;

  • Availability confirmation;

  • Purchase order;

  • Customer approval;

  • Other applicable conditions.

We reserve the right to cancel or decline an order where reasonably necessary due to:

  • Product unavailability;

  • Pricing errors;

  • Technical errors;

  • Supplier unavailability;

  • Fraud concerns;

  • Incorrect information;

  • Delivery limitations;

  • Legal or regulatory requirements;

  • Other legitimate operational reasons.

Where applicable, eligible payments will be refunded in accordance with our Refund & Cancellation Policy.

9. Kraftnex Marketplace

Kraftnex may operate as a technology-enabled marketplace connecting customers, professionals, suppliers, manufacturers, distributors, dealers, and other participants.

Depending on the applicable transaction, Kraftnex may provide services such as:

  • Product discovery;

  • Supplier discovery;

  • BOQ management;

  • Procurement assistance;

  • Price comparison;

  • Request for quotation;

  • Order management;

  • Payment facilitation;

  • Logistics coordination;

  • Project procurement tools.

The exact role of Kraftnex in a transaction may vary.

Where a product is supplied by a third-party supplier, the applicable supplier may be responsible for certain aspects of the transaction, including product availability, specifications, quality, warranty, dispatch, and delivery.

The applicable transaction documents will determine the respective responsibilities of the customer, supplier, Kraftnex, and other parties.

10. BOQ and Procurement

Kraftnex may allow users to create, upload, process, or manage Bills of Quantities (“BOQ”) and procurement requirements.

Users are responsible for ensuring that information supplied by them is accurate.

This may include:

  • Product specifications;

  • Quantities;

  • Dimensions;

  • Measurements;

  • Material requirements;

  • Project requirements;

  • Delivery location;

  • Technical specifications.

Any automated or AI-assisted recommendations, product matches, calculations, or procurement suggestions should be reviewed by the relevant professional or customer before purchase.

Kraftnex does not replace professional engineering, architectural, legal, financial, or other specialist advice unless expressly stated.

11. AI-Generated Information

Certain Company services may use artificial intelligence or automated systems.

AI-generated outputs may include:

  • Recommendations;

  • Text;

  • Images;

  • Designs;

  • Summaries;

  • Classifications;

  • Suggestions;

  • Estimates;

  • Automated responses;

  • Product recommendations.

AI-generated information may contain errors or inaccuracies.

Users should independently verify important information before relying on it for commercial, technical, financial, legal, architectural, construction, medical, safety, or other consequential decisions.

Where professional approval is required, the appropriate qualified professional should review and approve the output.

12. Digital Services

For software, websites, applications, AI solutions, digital marketing, UI/UX, consulting, and other professional services, the specific scope will normally be defined in a proposal, quotation, statement of work, or service agreement.

Such documents may specify:

  • Deliverables;

  • Milestones;

  • Timelines;

  • Fees;

  • Payment schedule;

  • Client responsibilities;

  • Revision limits;

  • Ownership;

  • Hosting;

  • Maintenance;

  • Support;

  • Third-party costs.

Any additional work outside the agreed scope may be charged separately.

13. Architecture, Interior and Construction Services

Services provided through RVR Spatia or other applicable businesses may involve design, planning, visualization, construction, interior execution, procurement, or project management.

The customer acknowledges that:

  • Site conditions may affect design and execution;

  • Measurements supplied by customers may require verification;

  • Material availability may change;

  • Project timelines may depend on multiple parties;

  • Government approvals may be subject to relevant authorities;

  • Construction outcomes may depend on site conditions and third-party factors.

Project-specific contracts, drawings, BOQs, specifications, quotations, and agreements may contain additional terms.

14. Physical Products

Physical products may include construction materials, interior products, home products, food items, merchandise, or other tangible goods.

Product information may include:

  • Images;

  • Specifications;

  • Dimensions;

  • Materials;

  • Finishes;

  • Availability;

  • Pricing;

  • Delivery estimates.

Product images may vary slightly from actual products due to photography, lighting, screen settings, manufacturing batches, or natural material variation.

Where applicable, the manufacturer’s specifications and warranty terms may apply.

15. Shipping and Delivery

Physical products are subject to our applicable Shipping & Delivery Policy.

Delivery times may vary depending on:

  • Product;

  • Supplier;

  • Quantity;

  • Location;

  • Availability;

  • Logistics;

  • Weather;

  • Traffic;

  • Project requirements;

  • Other operational circumstances.

For marketplace orders, products from different suppliers may be delivered separately.

16. Returns, Refunds and Cancellations

Returns, refunds, cancellations, replacements, and credits are governed by the applicable Refund, Cancellation & Return Policy.

Certain products or services may have specific restrictions, including:

  • Customized products;

  • Made-to-order products;

  • Cut-to-size materials;

  • Perishable products;

  • Project-specific products;

  • Installed products;

  • Completed services;

  • Digital products;

  • Services already delivered.

The applicable product or service terms will determine eligibility.

17. Payments

Payments may be processed through third-party payment service providers.

Customers agree to provide accurate billing and payment information.

We may use payment providers, banking partners, gateways, or other authorized payment processors to facilitate transactions.

Payment processing may be subject to the terms and policies of the relevant payment provider.

We do not guarantee uninterrupted availability of any particular payment method.

18. Taxes

Applicable taxes, duties, fees, shipping charges, or other statutory charges may apply depending on the transaction.

The applicable taxes and charges will be communicated through the relevant invoice, quotation, checkout page, or transaction document where required.

19. Intellectual Property

Unless otherwise stated, the Company’s website, branding, logos, text, graphics, photographs, videos, software, designs, interfaces, documents, and other content are owned by or licensed to the Company.

You may not reproduce, distribute, modify, publish, sell, license, or commercially exploit our intellectual property without prior written permission.

Customer-specific ownership of deliverables will be governed by the applicable contract or service agreement.

20. User-Submitted Content

Where our platforms allow users to submit information, reviews, images, documents, designs, project details, product requirements, or other content, you remain responsible for the legality and accuracy of the material you submit.

You must have the necessary rights and permissions to submit such content.

By submitting content, you grant us the rights reasonably necessary to process, store, display, communicate, or use that content for the purpose for which it was submitted, subject to our Privacy Policy and applicable agreement.

21. Third-Party Services

Our websites and platforms may integrate with or link to third-party services, including:

  • Payment gateways;

  • Cloud providers;

  • Analytics services;

  • CRM platforms;

  • Communication services;

  • Maps;

  • Social media;

  • Logistics providers;

  • AI providers;

  • Hosting providers;

  • Other technology services.

Third-party services may have their own terms and privacy policies.

We are not responsible for the independent operation, availability, content, or policies of third-party services.

22. Availability of Services

We aim to maintain reliable availability of our websites and platforms but do not guarantee uninterrupted access.

Services may occasionally be unavailable because of:

  • Maintenance;

  • Upgrades;

  • Technical failures;

  • Security incidents;

  • Network issues;

  • Third-party outages;

  • Force majeure events;

  • Other circumstances beyond our reasonable control.

23. Disclaimer

Information provided through our websites and platforms is intended for general informational or commercial purposes unless expressly stated otherwise.

We do not guarantee that all information will always be:

  • Complete;

  • Accurate;

  • Current;

  • Error-free;

  • Suitable for every purpose.

For professional services, the applicable proposal, agreement, drawings, specifications, quotation, or other contractual document should be relied upon for the final scope and obligations.

24. Limitation of Liability

To the maximum extent permitted by applicable law, the Company will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website, platforms, products, or services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Where a separate written agreement contains specific liability provisions, those provisions may apply to the relevant service or transaction.

25. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless the Company, its employees, officers, representatives, and service providers from claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your misuse of our website or services;

  • Your violation of these Terms;

  • Your violation of applicable law;

  • Your infringement of third-party rights;

  • Information or content you unlawfully submit;

  • Unauthorized use of another person’s account or information.

26. Suspension and Termination

We may suspend or terminate access to a website, account, product, or service where reasonably necessary because of:

  • Violation of these Terms;

  • Fraud or suspected fraudulent activity;

  • Security concerns;

  • Non-payment;

  • Legal or regulatory requirements;

  • Misuse of the platform;

  • Other legitimate business or security reasons.

Termination does not automatically remove obligations that accrued before termination.

27. Privacy

Your use of our website and services is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

28. Confidentiality

Where the Company and customer exchange confidential business, technical, financial, commercial, or project information, confidentiality obligations may be established through a separate agreement, proposal, NDA, service agreement, or other applicable document.

29. Force Majeure

The Company will not be responsible for delays or failure to perform obligations caused by circumstances beyond its reasonable control.

Such circumstances may include:

  • Natural disasters;

  • Government actions;

  • War;

  • Civil unrest;

  • Pandemics;

  • Strikes;

  • Internet or infrastructure failures;

  • Major technology outages;

  • Transportation disruptions;

  • Supplier failures;

  • Other extraordinary events.

We will make reasonable efforts to minimize the effect of such events.

30. Changes to These Terms

We may update these Terms from time to time.

Changes may be made to reflect:

  • New products or services;

  • Changes in our business;

  • Technology changes;

  • Regulatory requirements;

  • Operational changes;

  • Improvements to our website or platforms.

The updated version will be published on the relevant website with a revised “Last Updated” date.

Continued use of our services after the effective date of updated Terms may constitute acceptance of the revised Terms where permitted by applicable law.

31. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law and any dispute-resolution provisions contained in a separate agreement, disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the Company’s applicable registered office.

32. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

33. Entire Agreement

These Terms, together with applicable policies, quotations, proposals, service agreements, purchase orders, and other contractual documents, constitute the applicable agreement governing your use of our services.

Where a specific written agreement exists, its terms may supersede these general Terms to the extent of any inconsistency.

34. Contact Us

If you have questions regarding these Terms, our services, products, or business operations, please contact us.

Sri Rishik Riyan Solutions Pvt. Ltd.

Email: connect@sririshikriyansolutions.com

Website: sririshikriyansolutions.com

Registered Office:
No.2-100/141, TirumalaRes, Nagole, Tattiannaram, Gsi(Sr)

Phone:
9963777110

Related Policies

For additional information, please refer to:

  • Privacy Policy

  • Shipping & Delivery Policy

  • Refund, Cancellation & Return Policy

  • Cookie Policy

  • Disclaimer

  • Corporate Information

  • Kraftnex Marketplace Terms

  • Service Delivery Terms

Sri Rishik Riyan Solutions Pvt. Ltd.

AI • Design • Technology • Marketing

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